Ask HN: How does your startup gather insights from customer conversations?

Hello HN,

I’m doing some research on how startups are handling customer feedback coming from different channels—like support chats, sales calls, onboarding sessions, etc.

Conscious of people's time, the survey shouldn't take more than 2 minutes.

Here is the link: https://tally.so/r/mBe2Oe

many thanks

pranav